A2P 10DLC Compliant Terms

Terms of Service & Messaging Terms

Last Updated: October 2026 • Sweet Al's LLC ("Sweet Al's", "we", "us", or "our")

1. Acceptance of Terms

By accessing or using the website, signing up for notifications, visiting our Hilton Head Island locations, or participating in Sweet Al's SMS programs or promotional clubs, you agree to be bound by these Terms of Service. If you do not agree to all terms, please refrain from using our digital services.

2. Mobile SMS Terms & Conditions (A2P 10DLC Messaging)

Sweet Al's offers recurring and informational SMS messaging programs to provide customers with island announcements, bakery special updates, holiday hours, VIP rewards, and grand opening notices for our 3rd Hilton Head Island location.

Opt-In & Consent

By providing your mobile phone number on our website forms or in-store tablet and checking the consent box, you verify that you are the account holder and explicitly consent to receive marketing and informational text messages from Sweet Al's. Consent is never a condition of purchase.

Message & Data Rates

Standard Message and Data Rates May Apply depending on your individual mobile wireless carrier plan. Charges are billed by and payable to your mobile service provider.

Message Frequency

Message frequency varies based on store activities and events, typically not exceeding 2 to 4 messages per month.

How to Opt Out (STOP)

You may cancel SMS notifications at any time. Simply text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message from us. You will receive one confirmation text confirming you have been unsubscribed.

Customer Support & Help (HELP):

For SMS assistance, text HELP to any of our text messages, or contact us directly at hello@sweetalshhi.com or call (843) 802-0144.

Carrier Disclaimer:

Carriers (including T-Mobile, AT&T, Verizon, and others) are not liable for delayed or undelivered messages.

3. Privacy & Non-Disclosure of Mobile Numbers

Your mobile information is never shared with third parties or affiliates for marketing or promotional purposes. Please review our full Privacy Policy to understand how we safeguard your information.

4. Proprietary Rights & Content

All logos, graphics, imagery, slogans including "Life is Sweeter on the Island", and custom menus are the intellectual property of Sweet Al's LLC. Reproduction or commercial use without prior written authorization is strictly prohibited.

5. Store Hours, Availability & Promotions

Menu items, seasonal donuts, bakery treats, coffee beans, and cafe operating hours are subject to availability and island weather conditions. Special offers or coupons delivered via text are valid only at participating Sweet Al's Hilton Head Island locations within stated expiration periods.

6. Governing Law & Contact Information

These Terms are governed by and construed in accordance with the laws of the State of South Carolina.

Sweet Al's LLC
• Coligny Plaza: 1 N Forest Beach Dr, Unit 1A, Hilton Head Island, SC 29928
• Beach House: 1 S Forest Beach Dr, Hilton Head Island, SC 29928
• 3rd Location (Opening Spring '27): 3 Office Way, Hilton Head Island, SC 29928
Phone: (843) 802-0144
Email: hello@sweetalshhi.com
© 2026 Sweet Al's LLC. All rights reserved. "Life is Sweeter on the Island"